Terms of service

Moroznik – Terms of Service

Welcome to Lulu Paris. By accessing and using our website (www.moroznik.com.au) or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

Moroznik is an Australian-based fashion brand specialising in luxury outerwear and accessories. By using our website and services, you confirm that you are at least 18 years old or have parental/guardian consent. We reserve the right to update or amend these Terms of Service at any time without notice.

2. Products & Availability

We strive to ensure all product descriptions, pricing, and availability are accurate. However, errors may occur and we reserve the right to correct them. All items are subject to availability and we cannot guarantee stock until your order has been confirmed.

3. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable. Payment must be received in full before an order is dispatched. We accept major credit cards, PayPal, and other secure payment methods displayed at checkout.

4. Shipping

Domestic and international shipping rates, timeframes, and carriers are outlined on our Shipping Information page. Moroznik is not responsible for delays caused by couriers, customs, or circumstances beyond our control.

5. Returns & Exchanges

We do not offer refunds for change of mind. Size swaps are available within 7 days of receiving your order, subject to availability and return conditions. Faulty items may be returned for a refund or replacement. Please contact us at hello@moroznik.com.au Sale items are final sale and cannot be returned or exchanged. For full details, please see our Returns & Exchanges Policy.

6. Intellectual Property

All content on this website, including logos, product images, text, and designs, is the property of Moroznik and protected under intellectual property laws. You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Moroznik is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent allowed under Australian Consumer Law.

8. Privacy

Your privacy is important to us. Personal information provided during checkout or account creation will be handled in accordance with our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts of New South Wales.